Privacy Policy

LoccoBarber (“LoccoBarber,” “we,” “us,” or “our”) provides a platform that helps customers discover barbershops, view shop profiles, book appointments, and—where available—pay online. Shop owners and barbers use LoccoBarber to manage their business profiles, services, staff, bookings, and related operations.

This Privacy Policy describes how we handle personal information when you use the LoccoBarber mobile app, website, and related services (collectively, the “Service”).

We collect information you provide directly, information generated through your use of the Service, and limited technical information needed to operate and secure the platform.

The type of information depends on how you use LoccoBarber—for example, as a customer booking an appointment or as a shop owner managing a business profile.

When you create an account or sign in, we collect information such as your name, email address, and login credentials. Authentication and account management may be handled through trusted identity providers.

You may also provide a display name or profile details associated with your LoccoBarber account.

Customers may provide booking and appointment information, such as preferred services, dates and times, notes for the shop, and contact details needed to confirm or manage an appointment.

Appointment history and related booking activity may be stored so you and the relevant shop can manage bookings through the Service.

Shop owners, independent barbers, and authorized staff may provide business profile information, including shop name, location, contact details, services, prices, availability, staff information, and other details shown on public or customer-facing shop profiles.

This information helps customers discover shops and book appointments through LoccoBarber.

Shops and barbers may upload branding images, logos, cover images, gallery photos, and other media related to their business profile.

You should only upload content you have the right to use. Public shop profile content may be visible to customers using the Service.

Where online payments are available, payments are processed through Stripe. LoccoBarber does not store full payment card numbers.

Stripe may collect payment method and billing information according to its own privacy practices. We may receive limited payment-related information—such as payment status, transaction identifiers, and subscription or billing metadata—needed to provide the Service.

We use information to provide, maintain, and improve the Service; create and manage accounts; facilitate bookings and shop operations; process payments where available; communicate with you about your account or the Service; help prevent fraud and abuse; and comply with legal obligations.

We may also use aggregated or de-identified information to understand how the Service is used and to improve features and reliability.

We share information with shops when needed to fulfill bookings and appointments you request. For example, when you book with a shop, relevant booking details may be shared with that shop.

We may share information with trusted service providers that help us operate the Service—such as hosting, database, authentication, payment processing, analytics, email, and storage providers—under appropriate confidentiality and security obligations.

We may disclose information if required by law, to protect rights and safety, or in connection with a business transaction such as a merger or acquisition, subject to applicable law.

We do not sell your personal information.

Information may be stored using trusted service providers, including cloud hosting, database, authentication, payment, and storage providers.

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may update certain account information through the app or by contacting us. You may sign out of your account at any time.

Depending on your location, you may have additional rights regarding your personal information. To make a privacy-related request—such as access, correction, or deletion where applicable—contact us using the information below.

LoccoBarber is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Continued use of the Service after changes become effective means you accept the updated policy, subject to applicable law.

If you have questions about this Privacy Policy or our privacy practices, contact us at support@loccobarber.com or visit our Support page.